Frequently Asked
Questions
We
do strive our best to make sure your graphics come out
great. 20 years of producing graphics
says
it all, However, you need to help us out and look over your
proofs close. So, please please look
over
your proofs thoroughly
Prices are website
only. Phone orders please note there is a 20% add on
fee. This helps us with the
extra
man hours for phone time.
Let
us know if you any changes are needed just email what you
would like changed. If it is good send us
an
“okay to print”. Once
printed WE DO NOT reprint or refund if you miss mistakes.
RRD
provides 2 proofs for free. $10 per thereafter.
Custom logo drawing and design is charged at $45 per hour.
If
your parents decided to spell your name different from the
normal
spelling PLEASE note it in the special instruction box.
Also make sure you double check it on your proof!!!
ALL of
you kits are designed, printed, cut and ship by us. We DO
NOT have a third party overseas printer making our stuff. BUY
USA!!
Rush
Orders: Rush service is available for $35.00. We
try to get orders out as fast as possible however
during busy times it is first come first serve. $35.00 could
put you at the front of the line $100 will definitely get
you to the front. Please remember
these are custom printed not just plucked from a shelf. It
does take time, so if you
have a race coming up please plan ahead.
Fluorescent
and metallic prints: Bright
orange, fluorescent
orange, fluorescent
yellow and chromes are done on a different process then
our normal printers.
This machine does produce
bright colors and metallics, however it is a sign printer and the
print quality was made for signs and to be seen from
a distance,
so if you are picky and
like to look at your bike close up this may not be for you. Also
note Fluorescent colors have a short life span.
Motorcycle
graphics are not a car wrap. They do not cover the whole
plastic.
I have sponsors that I need on my graphics? Just email us a
list of sponsors you need on your graphics. If
you have some that we do not have a logo on file email us their logo
in a vector format (ie: .pdf, .cdr or .ai). If they do not
have a logo we can do
simple lettering for you. We can redraw logos at a rate of $45.00
per hour. You can email a local sponsor logo
to [email protected]. Do that after you place the
order so we can attach it to your work order.
When do you charge my credit
card? As soon as we start the artwork your card is
charged. No artwork is
started until payment is received. Artwork does take time and once
work begins there are no refunds.
What do you need to know about
my bike? We need year, make and model. Let us know if you have
modified
the plastic or updated the year of the plastic. Also let us know if
you have changed the color of the plastic. Also
let use know if you updated the plastic to a new version.
How fast can I get my decals?
Generally we can turn them around in 1 to 2 days for printed number
plates.
Shrouds will 3 to 4 days depending on the artwork and approval
times. The quicker you respond back to our
emails the faster we can get your decals shipped. Full kits take up
to a week.
Do you have discounts for
teams? Yes we do offer discounts for teams. Call for specific
details
Rider Support? Yes we do
offer racer support. However we are very picky. We do not sponsor
everyone that
asks. We are looking for the fastest racer in their region and good
sales people. If you have been riding the C
class for past 6 years you need not apply. Remember a sponsored
riders job is to get their buddies to buy products
at full price. Otherwise companies like us can not discount
your kit. Our riders are required to run RRD as the
biggest logo on the bike and sell 5 kits to your buddies.
Can you do whole matching
kits? Yes we can design a matching kit for you. We go all
the way from fork guards
to rear fender.
What if I have a problem with
my decals? Yes, we do make mistakes, hopefully not often. Rusk
Racing stands
behind its work. We take pride in our quality and craftsmanship. If
you are not satisfied with our product, please call
us so we can correct the problem.
Are dealer programs available?
Yes. Please contact us for dealer service and pricing.
How
best to contact us? Either email, call or text
[email protected] (970)759-0411
We do take phone orders however prices in the
website are for web orders only.
These are custom printed decals that are printed one off.
Sometimes there are small blems. We do look them over and if
the
blem is too big or apparent we do reprint. However, if it is
something small we will let that go. Remember these are dirt
bikes
and they will be scratched up the first time you ride. We do
offer kits with guaranteed no blems the cost on these is
substantially
more (contact us to request pricing). Please remember this is
to keep our prices down and not waste world resources.
Why should I choose Rusk
Racing over all the other companies? We pride ourselves on
customer service and a fast turn
around. We are racers building graphics for racers for 16 years we
know what works and what doesn't. We search for the best materials
available and we are always looking for better materials. When we do
find a better material we don't wait for next years production
we make the changes right then and there. We will try our hardest to
keep our prices the most competitive in business because we know
how
expensive racing can be.
Legalities:
We realize that in the sport of motocross everyone has sponsors.
Most motocross companies have many sponsored riders
through sites such mxsponsor.com and hookit.com. By listing
sponsors in the special instruction box you affirm that you have
the rights
to use that company logo.